Insights
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Perspectives
Small business banking: Time for a refresh
Time to read: 10 minutes
We surveyed more than 500 small businesses to better understand their needs, behaviors, and digital banking preferences. Discover how to tap into the growing yet underserved SMB market by exploring our survey insights and strategies to win.
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Perspectives
Breaking ground without breaking the bank
Time to read: 7 minutes
Explore how Converge™ by Deloitte BankingSuite can help organizations break ground without breaking the bank.
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Perspectives
Complying with CFPB rule 1033
Time to read: 10 minutes
Prepare for the CFPB’s 1033 rule, which will empower consumers and redefine data sharing standards—ensure your financial institution is ready to adapt and thrive!
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Perspectives
The heart of your bank
Time to read: 10 minutes
Billions of people use digital banking services every day, driving a pressing need for banks to modernize their underlying core and data systems to enable more seamless and engaging customer experiences. Learn how Convergeᵀᴹ by Deloitte BankingSuite and AWS are helping prepare organizations for the future by delivering next-gen solutions today.
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Perspectives
3 principles for driving inclusion with embedded finance
Time to read: 7 minutes
This article explores how financial services organizations can enhance their offerings for underserved customers, such as the underbanked and the underrepresented, by applying three principles: elevating financial access, embedding education and support, and intentionally designing products and experiences.
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Perspectives
Deloitte Launches Experience by BankingSuite to Help Banks Quickly Deliver Truly Digitized Front-End Experiences
Time to read: 3 minutes
We regularly see banks facing a no-win choice: “renting” customer experience solutions from providers that limit customization or scaling large teams to build from the ground up. We think it’s time to re-write the model and give banks the best of both worlds. We launched Experience by BankingSuite to do just that.
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Video
Gys Hyman, Deloitte & Ken Meyer, Truist | AWS re:Invent 2022
Time to watch: 18 minutes
Gys Hyman, Global Financial Services leader for Converge by Deloitte, and Ken Meyer, Chief Information & Experience Officer at Truist explore how banks can launch new products and services faster whilst modernising their legacy infrastructure at the same time.
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Video
Achieve new heights in digital banking with Converge Banking
Time to watch: 2 minutes
Banking is at an inflection point and banks must evolve in order to thrive. But with a myriad of solutions and fintech providers available, what is the right choice?
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Media coverage
Deloitte and AWS Bring Digital Modernization to Banking
Time to read: 4 minutes
Read Forbes’ coverage of Deloitte’s partnership with AWS, which seeks to take on a persistent challenge in banking — moving to digital-first systems that extend from customer interface to back office cores.
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Perspectives
2024 Banking and capital markets outlook
Time to read: 15 minutes
Banks strategic choices will be tested as they contend with multiple fundamental challenges to their business models. They must demonstrate conviction and agility to thrive.
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Perspectives
Winning in the era of digital banking
Time to read: 15 minutes
Take a deep dive in our new report, “Winning in the era of digital banking”, and learn what strategic imperatives banking organizations can adopt today to connect with customers and build impactful, successful offerings.
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Perspectives
Deloitte Collaborates with AWS to put Enterprise-Class Banking Solutions in the Hands of Consumers Faster
Time to read: 4 minutes
Deloitte has agreed a multi-year co-investment and engineering collaboration with Amazon Web Services Inc (AWS) to help financial institutions meet the growing demands of consumers and small businesses, and expedite the launch of digital-first banking services.
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Perspectives
Elevating the digital payments experience - Unlock deeper financial relationships through payments modernization
Time to read: 15 minutes
Consumers have come to expect digital-first experiences at every interaction. The card payments journey shouldn’t be the exception. Discover how five modern card issuing functionalities can help issuers reimagine the digital payments process to enhance customer experiences and loyalty, empower better money management, and deliver compounding value.
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Perspectives
The ecosystem imperative - Digital transformation of financial services and moving from Open Banking to Open Data
Time to read: 2 minutes
The digital transformation of financial services organizations is extending into ecosystems, introducing new players and shifting traditional roles. The Institute of International Finance (IIF) and Deloitte have been working together, speaking with public and private institutions to better understand how these new ecosystems are impacting the industry.
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Case Study
Major bank reinvents its lending system in the cloud
Time to read: 5 minutes
A bank worked with Deloitte on its new cloud-based Digital Lending System to define the characteristics the technology itself would need to meet its mission.
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Podcast
Navigating the future of digital banking: A conversation with Deloitte's Nick Cowell
Time to listen: 20 minutes
Deloitte’s Nick Cowell, Digital Banking Leader, joins Tearsheet Podcast in the first of a four-part series with Deloitte’s financial services leadership exploring the trends shaping our industry, the challenges banks face and the characteristics of the eventual winners in the digital banking market.
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Podcast
Customer expectations in a digital world with Deloitte’s Jonathan Valenti
Time to listen: 19 minutes
Jonathan Valenti from Deloitte Consulting joins Tearsheet to delve into evolving customer expectations and the role of technology in financial services. Discover insights on personalization, equity, inclusion, faster onboarding, and partnerships, all in response to recent market events.
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Podcast
Designing a winning UI/UX for financial services
Time to listen: 27 minutes
Deloitte's approach to UI/UX in financial services prioritizes desirability, feasibility, and viability, emphasizing customer desire to build trust in banking experiences. Deloitte's Olivia Mikkelsen, lead experience designer, and Ryan Geyer, the Chief Product Officer for Deloitte's Converge BankingSuite, join Tearsheet to discuss.
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Podcast
The evolution of digital banking tech platforms and Deloitte BankingSuite with Deloitte’s Tim O’Connor
Time to listen: 21 minutes
In this episode of the Tearsheet Podcast, Deloitte's Tim O'Connor explores the evolution of banking technology, from monolithic systems to today's modular ecosystem. Tim and Tearsheet editor Zack Miller discuss how modern banking is embracing an ecosystem-based approach to create customer-centric solutions and product propositions.