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Sparking innovative ideas
With the evolution of fintech firms, digital innovations, and automation technologies, coupled with competing financial priorities, the life insurance industry is shrinking. How can insurers better understand customers’ buying journey and their attitudes toward life insurance? Participants will gain insights from a recent consumer survey and explore ways to better understand and engage modern, digitally savvy consumers.
As the Trump administration focuses on reducing regulation, state insurance regulators continue working to fulfill their consumer protection mandate and modernize their use of regulatory technology. Internationally, efforts to manage any systemic risk posed by insurers continue to evolve, even as interest rates remain low and the effects of tax law changes filter down. Participants will gain insights on what may unfold as regulators adjust their focus, and what carriers can do to anticipate and react effectively.