Sparking innovative ideas
How will tomorrow's car sales professionals sell customers on ridesharing and autonomous vehicles? As the future of mobility arrives, automakers and dealerships may need to rethink traditional operations to appeal to customers looking for customization and connectedness. Participants will learn about the shift from a business model focused on products to one built on mobility experiences and how to prepare for it.
Smart mobility solutions promise to ease congestion, pollution, and other important societal challenges in dense urban environments. How are cities around the world making the vision of smart mobility a reality? Participants will explore results of Deloitte’s City Mobility Index report and how smart cities are laying the foundation for smart mobility.
The future of customer experience and digital engagement
February 20, 2018