Services

Strategy & Operations

How can you meet increasing demands with diminishing budgets? Our practitioners are highly adept at helping identify, implement, and execute innovative measures to improve institutional performance. Working collaboratively with your team, we offer insights and take actions that can create value for your students, faculty, and staff.

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Artificial intelligence (AI)

How do you effectively weigh the challenges and opportunities of what AI presents in higher education? We can help you envision ways AI can generate value, transform university operations, enhance the student, faculty, and staff experience, and increase trust within your institution.

AI strategy

AI strategy

At Deloitte, we specialize in designing and implementing human–machine collaborations that result in enhanced performance and outcomes. Our multidisciplinary approach allows us to harness the diverse capabilities of AI technologies to develop innovative solutions to help empower and transform AI strategy for higher education institutions.

  • AI strategy and visioning
  • AI governance (including ethics, compliance, and bias)
  • Generative content and personalization
  • Intelligent automation
  • AI foundry (ongoing operations and enhancements)

AI Institute

AI Institute

From the boardroom to the lab to the classroom, the Deloitte AI Institute leverages deep industry knowledge to lead the AI conversation and uncover insights to make sense of this complex ecosystem, connecting enterprises and institutions through perspectives and analysis of the entire AI ecosystem.

Learn more about the Deloitte AI Institute
Intelligent automation

Intelligent automation

We leverage intelligent automation technologies to augment human labor with a digital workforce to help transform administrative, teaching, learning, and research activities at your institution.

Fueled by data, human-centered design, and business purpose, intelligent automation does more than mechanize. It can execute decisions, power outcomes, smooth student experiences, and spark loyalty. Just as important, intelligent automation solutions free your people to invent and innovate—helping your institution excel and stay ahead in an ever-changing world.

Learn more about Deloitte’s Intelligent Automation services

Our perspective

Explore proprietary research, news, and analysis from our Higher Education specialists.

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Whitepaper
Preparing Students for an AI-Driven Workforce and the Future of Work

Discover how higher education can adapt to the AI revolution with "Preparing Students for an AI-Driven Workforce and the Future of Work." This insightful paper highlights the critical need for AI skills, ethical reasoning, and dynamic learning approaches to ensure students are career-ready and resilient in an evolving job market. Explore strategies for integrating AI into coursework and fostering industry collaborations to bridge the gap between academic preparation and real-world demands.

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Webinar
Trustworthy and Ethical use of Generative Artificial Intelligence

Deloitte Higher Education and Trustworthy AI leaders hosted a webinar about GenAI use cases in higher education and ways to monitor and mitigate risks in the changing policy and regulatory landscape. Learn how you can operationalize Trustworthy AI at your own institution.

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Webinar
Unlocking the Power of AI in Higher Ed

Listen in on our insightful webinar to hear from higher education leaders about unlocking the power of AI, dispelling myths, embracing change, and exploring the future.

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Article
AI Streamlines University Contact Center Operations

Deloitte's Tamara Cibenko Askew spoke with EdTech about how artificial intelligence can enhance higher education call centers and improve service delivery for students.

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Whitepaper
Human values in the loop: Design principles for ethical AI

Organizations are increasingly considering the processes, guidelines, and governance structures needed to achieve trustworthy AI. Read about some underlying first principles that can guide leaders when thinking about AI's ethical ramifications.

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Whitepaper
NIST AI RMF and Deloitte's Trustworthy AI Framework™

Learn more about The National Institute of Standards and Technology Artificial Intelligence Risk Management Framework NIST AI RMF and the journey to trustworthy AI.

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Whitepaper
The hybrid campus

Deloitte's Center for Higher Education Excellence and Strada Education Network explore post-pandemic shifts across academic affairs, student success, and the campus workforce.

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Whitepaper
Proactive risk management in Generative AI

Generative AI is dominating public interest in artificial intelligence. Read more in our full report on Generative AI ethics, accountability, and trust.

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Whitepaper
Trustworthy AI™: Bridging the ethics gap surrounding AI

Deloitte helps you develop safeguards to manage AI risks and articulate trust.

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Whitepaper
Women in AI

Increasing the representation of women in critical technical AI roles takes more than just recruiting effort—sit starts with fostering an inclusive culture and improving access and opportunity for growth and advancement.

Meet our Higher Education team

Tamara Cibenko

Principal

Higher Education AI Leader

tcibenko@deloitte.com

+1 973 602 5270 | LinkedIn

Roy Mathew

Principal

National Higher Education Practice Leader

rmathew@deloitte.com

+1 408 704 4527 | LinkedIn

Pete Fritz

Principal

Higher Education

pfritz@deloitte.com

+1 215 282 1254 | LinkedIn