Services

Talent & Culture

How do you unleash the full potential of your faculty and staff within the confines of your unique culture and governance system? We help you implement transformative strategies to break down silos, develop talent, and foster a vibrant collegial experience that is true to your values.

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Talent & Culture

How do you unleash the full potential of your faculty and staff within the context of your unique culture and governance system? We help you implement transformative strategies to break down silos, develop talent, and foster a vibrant collegial experience that is true to your values.

future-of-work

Future of work

Institutions are reimagining the way work is done to unlock human potential within both the workforce and workplace. Now is the time to reimagine why, where, and how work gets done, and unleash the energy and endless possibilities for faculty and staff. Our approach to the Future of Work can help your leadership assess the current maturity level of your institution’s workplace flexibility practices, develop flexible and sustainable work models, and equip your talent ecosystem for a shift to an optimized workplace that enhances productivity and collaboration. By focusing on the workforce experience, we can help you enact campus-wide change to build adaptability and resiliency among faculty and staff. Our team can accelerate your path to the Future of Work through:


  • Workforce reskilling design and implementation
  • Workforce experience and culture assessment and analysis
  • Workforce optimization
  • Hybrid workforce strategy and implementation
  • Workspace design options and space utilization
  • Telework sustainment assessments
tabbed-carousel-organizational-transformation

Organizational transformation

Shaping employee culture, often on a very limited budget, is a challenge for any industry. This is especially true in higher education, where an institution is only as strong as the quality and reputation of its faculty, students, and staff. We recognize that people are the most valuable part of an institution, and we work with human resource leaders to develop and implement human capital transformation strategies focused on talent development, organizational change, leadership development, employee experience, and talent transformation. We can help empower teams to:


  • Build a strategic change management plan to improve leadership alignment and employee engagement
  • Establish vision and goals for adopting new technologies
  • Create talent strategies for recruitment and retention
  • Identify and cultivate a positive and productive university culture
  • Improve employee engagement, and strengthen their commitment to the institution
  • Recruit and retain a diverse staff by creating an environment of inclusion
  • Close the gaps between the leadership and staff
  • Make better decisions to help grow revenues and manage risk, primarily through compensations and rewards

hr-transformation

Human resources transformation

Human resources is at the heart of the higher education talent experience. Our practitioners work with human resource leaders to transform the way they recruit, retain, and reward faculty and staff. We empower HR leaders through end-to-end solutions encompassing strategy, design, implementation, and operations. Our team can help you:


  • Create or enhance change management plans for institutional and student strategies
  • Identify and address human factors impacting the ability to achieve transformation
  • Provide guidance and support on major initiatives, from concept and proposal, through implementation and user acceptance

diversity-equity-inclusion

Diversity, equity, and inclusion

As institutions across the academy embrace the opportunities to unleash human potential, more systematic approaches to diversity, equity and inclusion are needed. Our practitioners work alongside your leadership to deliver holistic, data-driven solutions grounded in practical experience. We can help you access and engage a more diverse workforce, build inclusive leadership capabilities, foster a culture of belonging, and embed equity and inclusion across every business function. Our services include:


  • Campus climate and inclusivity surveys
  • Coaching and implicit bias training for leadership, boards, search and admission committees
  • Student workshops and keynotes on issues of equity, inclusion, and justice

Client success stories

Working with a diverse range of institutions positions us to contribute actionable insights and analysis to the dialogue on enhanced financial and educational outcomes.

title=Client success stories

Working with a diverse range of institutions positions us to contribute actionable insights and analysis to the dialogue on enhanced financial and educational outcomes.

Clemson University

How Clemson University was able to activate engagement drivers for 21st century business leaders

Organization & HR Transformation

A top-10 US university takes a 'people first' approach to their transformation to improve the end user experience and enhance their workforce culture

Future of Work at a private, land-grant research institution

Improving work life effectiveness, recruitment, retention, engagement, and productivity of employees

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Our perspective

Explore proprietary research, news, and analysis from our Higher Education specialists.

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Video
Study by Quinnipiac, AACSB, and Deloitte finds gap in growth skills among recent grads

A discussion with Holly Raider, Dean and Professor of Management, and Roy Matthew, Deloitte Higher Education Practice Leader, about potential solutions to bridge this skills gap and better prepare graduates for successful careers as they transition into the workforce.

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WHITEPAPER
Closing the Skills Gap with Dynamic Partnerships

There is a skills gap in America. Solving the issues associated with the current skills gap will require a departure from the traditional Train-Place-Retain approach that has defined the labor market for the past half of a century. Learn more about the role of higher education institutions in enabling sustainable change in this piece by Deloitte’s Higher Education practice, Quinnipiac School of Business, and AACSB.

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WHITEPAPER
The role of CHRO goes beyond HR: Leveling up at the ARU-HRI CHRO Academy

As both the higher education industry and the employee experience continue to evolve, now is the time to develop the next generation of CHROs in higher education. The American Research Universities Human Resource Institute (ARU-HRI) and Deloitte’s Higher Education practice recognize this need and are committed to developing future CHROs through the CHRO Academy.

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Podcast
How universities can tackle the current talent shortage

Deloitte’s Cole Clark, Storbeck Search’s Shelly Weiss Storbeck, and Carnegie Mellon’s Michelle Piekutowski discuss the challenges facing hiring and retention in higher education

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WHITEPAPER
Transforming Work in Higher Education

What does your institution’s transformation journey look like? The length and complexity of the journey depends on your organizational aspirations and leadership ambition, where you are today, and where you need to be to achieve those goals.

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PLAYBOOK
A Higher Education CHRO’s guide to thriving post-pandemic

What are the 8 key areas for higher education HR and university leaders to consider for their institutions to emerge from the pandemic with greater agility, strength, and resiliency?

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Whitepaper
Building the Post-COVID Adaptive Workplace in Higher Education

COVID-19 expedited changes in higher education that many predicted would happen over decades, forcing those seemingly distant changes to happen within weeks. The vision for what the workplace looks like next has moved beyond the traditional binary choice of onsite or telework. Can universities designed around in-person interactions transform into hubs brimming with innovation enabled by an adaptive workplace?

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Whitepaper
The hybrid campus

During COVID-19, many higher education institutions adopted a mix of face-to-face and online delivery of courses and services—creating an opportunity for a more permanent shift to a hybrid university. This publication developed by Deloitte’s Center for Higher Education Excellence and Strada Education Network explores shifts across three key areas: academic affairs, student success, and the campus workforce.

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Whitepaper
College students’ mental health and well‐being

COVID‐19 has taken a dramatic toll on college students’ well‐being, but there were concerns even before the pandemic. What can colleges and universities do in response?

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WHITEPAPER
The Effects of Endless Change on Higher Education’s Workforce

Leaders have an opportunity to embrace a new era in higher education and employ effective strategies to support their workforce as the industry evolves into its “next normal.” Organizational leadership based on empowerment and ownership can counteract stress and can contribute to institutional agility and innovation while retaining talent.

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Whitepaper
Higher Education Workforce Trends and How HR Can Respond

Deloitte’s Love Anderson and Ronn Kolbash, Boston University’s Amanda Bailey, Boston College’s David Trainor, and University of Virginia’s Angela Knobloch discuss the current higher education workforce trends and strategies for responding to employees’ changing expectations.

Meet our Higher Education team

Katherine Ladd

Managing Director

kladd@deloitte.com

+1 415 783 6617 | LinkedIn

Jennifer Rocks

Managing Director

jrocks@deloitte.com

+1 303 294 4233 | LinkedIn

Michael de Leon

Managing Director

mdeleon@deloitte.com

+1 612 397 4681 | LinkedIn