Services

Enhancing student experience in higher education

Meaningful experiences for students and alumni

In the context of today’s modern campus, no two student journeys are the same. Provosts and other enrollment management leadership teams must facilitate an always-on culture, with a focus on engagement, open communication, and feedback. Deloitte helps higher education institutions improve student experience through building responsive, personalized student relationships, from recruitment to graduation and beyond.

Our work in action: Cornell University case study

Cornell University has been consistently recognized for its exceptional education programs. In 2014, the university realized it was lagging in one increasingly important area: Delivering a supported and robust technology experience to staff, students, and faculty. By teaming with Deloitte and being willing to take bold steps, Cornell not only made great strides toward moving to SaaS and managed services—they became one of the first universities to move ahead and deploy Oracle 9.2.

Cornell University

The Deloitte difference

Today's student experience is vastly different from past generations. The latest technology can help reach students in creative ways, but one-off implementations don’t fix underlying issues or outdated thinking. Deloitte works with provosts and other enrollment management stakeholders to create long-term strategic action plans and rethink what it means to engage with student bodies today. Our team brings together highly accomplished higher education professionals and enrollment analytics specialists who study data to identify anomalies and trends to turn insights into positive outcomes for your institution.

Deloitte Higher Education practice overview

Contacts

Scott Friedman
Principal
Please contact for:
Organizational enhancement
+1 215 789 2753

Matthew Alex
Principal
Please contact for:
Student technology
+1 312 486 5561

John Jibilian
Managing Director
Please contact for:
Student and alumni engagement
+1 203 927 1432

Allan Ludgate
Managing Director
Please contact for:
Student success
+1 212 829 6123

Leadership

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Get in touch

Jeffrey Bradfield

Jeffrey Bradfield

National Practice Leader | Higher Education

Jeff leads Deloitte’s Higher Education Consulting practice. With more than 22 years of experience, Jeff has served a range of clients in the Federal, State, and Local Government markets as well as an ... More

Betty Fleurimond

Betty Fleurimond

Managing Director | Deloitte Services LP

Betty is a managing director in Deloitte’s Higher Education sector with responsibility for market leadership and client relations, nationally. Under Betty’s market development leadership, the Higher E... More

Cole Clark

Cole Clark

Executive Director | Higher Education

Cole leads client and community outreach and relationships for Deloitte Services LP’s Higher Education practice. He has more than 25 years global experience in education technology and six years of gl... More