COVID-19 outlook for the US technology industry

Perspectives

COVID-19 outlook for the US technology industry

Recover: Insights from The Center for Technology, Media, and Telecommunications

To recover from the crisis while making a bold play for a thriving future, there are three key strategic issues that technology companies should consider.

Positioning industries for a stronger future

The continuing COVID-19 crisis is creating enormous uncertainty and change—and questions with no obvious answers: Which changes will persist? What will the new world look like? How will people and organizations adapt? Even as US technology, media, and telecommunications companies focus on responding to the global pandemic and its immediate repercussions, they will hopefully soon need to pivot toward recovering from the crisis and setting themselves up to thrive in the next era. Sudden change can loosen old foundations, creating opportunities for greater progress. Companies should reassess what and how they sell, how they operate, and how they can forge stronger and more direct relationships with customers.

This series will frame a discussion and explore what’s changing, what strategic issues to consider, their impacts, key actions to take, and questions to ask. There are many different scenarios, and we may not have all the answers yet, but we can act with foresight to better position ourselves for a stronger and more resilient future.
 

COVID-19 outlook US technology industry May 2020

Key takeaways

To recover from the crisis while making a bold play for a thriving future, there are three key strategic opportunities that technology companies should consider:

  1. How to upgrade supply chains for greater transparency, responsiveness, and resiliency
  2. How to modernize capabilities by accelerating adoption of cloud, XaaS, and edge intelligence
  3. How to capitalize on asset valuations with mergers and acquisitions

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