Roller coaster


The future of esports streaming platforms

They can start by leveraging their strengths and leading with authenticity

TV broadcasters are trying to fit eSports into their programming. However, to do so successfully, they may need to collaborate more with video game publishers, differentiate themselves from social streaming platforms, and lead with the same authenticity and passion they have brought to American football.

In 2019, the global eSports market will likely grow to over $1 billion.1 Not only do tens of millions enjoy playing competitive online video games, they also like watching other people play them.

How viewers watch eSports

When asked to select the ways they watch eSports, 66 percent of respondents to Deloitte’s 2018 fan engagement survey said they use digital streaming services. However, 44 percent of respondents include “a standard broadcast network” among their viewing habits.2 This traction suggests that traditional TV networks could be a good option for eSports viewing. A challenge is that cable and satellite viewership has been declining, particularly among younger generations of digital natives finding entertainment elsewhere.3

So, the 44 percent who watch eSports on TV may not be a very durable audience. This begs an important question: Is there room to grow this audience, or has it already peaked? Broadcasters are rightly concerned that this might be a sign of a larger split between younger audiences and traditional forms of entertainment.

In 2019, people have many options for entertainment. Amidst the buzz around professional eSports as a new spectator sport, it’s worth considering that the most popular competitive video game now hosts more than 200 million players, with up to 8 million playing concurrently at any given time.4 Broadcasters now find themselves in an extremely competitive attention economy.5

And yet, 80 percent of Americans watch an average of almost three hours of TV daily.6 This is a huge audience that offers opportunities to the video game publishers running eSports. Like TV, revenues for eSports are largely based on advertising and sponsorships.7 Both TV broadcasters and video game publishers, therefore, would probably benefit from more collaboration, such as fine-tuning viewability to make it easier for broadcast audiences to follow gameplay.

However, TV broadcasters will likely need to differentiate their programming to lure audiences away from social streaming services. By leading with an authentic interest in eSports, broadcasters can offer further credibility to an entertainment genre that still suffers from “gamer” stereotypes. Just as they run to the locker room for postgame interviews, broadcasters can send passionate fans to eSports arenas to humanize the competition.

American football is a notable model. Broadcasters leveraged the scale of their audience to reinforce the value of the sport, while developing compelling programming based on the lives of the players, their teams, their cities, and the swirl of aspirations and drama animating them all. Savvy broadcasters may be able to do the same with eSports. Deloitte’s National Interactive Gaming Sector leader, Doug Van Dyke, notes that “even by adding eSports to their daily sports highlight reels broadcasters could build the trust of eSports enthusiasts”.

This charticle authored by Chris Arkenberg on February 28, 2019.

The stadium experience

Keeping sports fans engaged—and loyal

Nothing can beat a great stadium experience—or can it? Fans at home these days enjoy better camera angles, augmented and virtual reality, and multiplatform, multimedia experiences, ratcheting up pressure on stadiums to deliver an experience the living room can’t match. Luckily, fans are clear about what they want from their stadium experience, and teams that deliver reap the ultimate reward: More loyal, engaged fans.



eSports Market Revenue Worldwide from 2012 to 2021,” Statista, November 16, 2018.
Pete Giorgio, Ashley Reichheld, Chad Deweese, Sam Ebb, “The stadium experience,” Deloitte, 2018.
The Nielsen Total Audience Report: Q1 2018,” Nielsen Media, July 31, 2018.
Hoggins, Tom, “Fortnite Player Count Rises 60pc in Six Months to Reach 200 Million,” The Telegraph, November 28, 2018.
According to co-authors Thomas Davenport and John Beck in their book The Attention Economy, the scarcest resource is not ideas or even talent: It’s attention. They claim that companies will lose their competitive edge if they don’t learn to effectively capture, manage, and keep people’s attention—both internally and in the marketplace.
Krantz-Kent, Rachel, “Television, Capturing America’s Attention at Prime Time and Beyond,” United States Department of Labor, September, 2018.
Van Sloun, Steve, “Esports Franchise Economics,” Loup Ventures, March 9, 2018.

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