Video Player is loading.

0:00

/

0:00

Loaded: 0%

Progress: 0%

Stream TypeLIVE

0:00

Operate with Deloitte

Meet the new shape of business

The talent and technologies needed to transform and operate critical functions are changing rapidly. Our Operate services are changing how leading companies keep up with this change.

Contact us

It’s virtually impossible for any company to be good enough, fast enough at every aspect required to operate their business today—the skill sets and technologies needed are morphing too quickly and often unpredictably. That truth is reshaping how the market values and buys services to operate critical business and IT functions. Operate with Deloitte and you’ll gain ready access to a portfolio of services engineered by advanced technology, shaped by deep industry expertise, and powered by market-leading talent to fit the changing shape of business.

Video Player is loading.

Operate services

0:00

/

0:00

Loaded: 0%

Progress: 0%

Stream TypeLIVE

0:00

What can Operate do for you?

${view-by-button-text}:

${category-label-1}

Submit

Cancel

All Reset

Solve at the speed of X

Technology disruption and market dynamics drive change in real time. What you need (the “X”) in this moment to be a leader in your industry may not be what you need in the next. Operate with Deloitte and you get the talent and technology you need to help you solve and move at pace, no matter what “X” is and what part of your business it’s shaping.

Solve at the speed of X

Technology disruption and market dynamics drive change in real time. What you need (the “X”) in this moment to be a leader in your industry may not be what you need in the next. Operate with Deloitte and you get the talent and technology you need to help you solve and move at pace, no matter what “X” is and what part of your business it’s shaping.

Operate to innovate

Whether you need to advance your AI journey, transform your talent or core finance processes, or delight your customers in new and different ways, Operate with Deloitte in order to help your organization perform with excellence, first by achieving the required business outcomes and then by reshaping teams, processes, and technologies over time to drive innovation and transformation.

Operate to innovate

Whether you need to advance your AI journey, transform your talent or core finance processes, or delight your customers in new and different ways, Operate with Deloitte in order to help your organization perform with excellence, first by achieving the required business outcomes and then by reshaping teams, processes, and technologies over time to drive innovation and transformation.

Move with confidence

Strategic decisions, which bring with them business risk and cost, demand confidence. Operate with Deloitte so we can help you get the benefits of our collaborative private partnership structure, long-term client-centric approach, and breadth of perspective you need to be confident. Moreover, you put the latest technology platformsâ€”which often leverage our vast ecosystemâ€”at your service, enabling insight-fueled decision support and engineering confidence into how you operate, day to day.

Move with confidence

Strategic decisions, which bring with them business risk and cost, demand confidence. Operate with Deloitte so we can help you get the benefits of our collaborative private partnership structure, long-term client-centric approach, and breadth of perspective you need to be confident. Moreover, you put the latest technology platformsâ€”which often leverage our vast ecosystemâ€”at your service, enabling insight-fueled decision support and engineering confidence into how you operate, day to day.

How can Deloitte's Operate Services deliver for you?

Our Operate services are organized into four interconnected categories and incorporate relevant industry, domain, process best practices, accelerators, assets and IP.

How can Deloitte's Operate Services deliver for you?

Our Operate services are organized into four interconnected categories and incorporate relevant industry, domain, process best practices, accelerators, assets and IP.

Application Management Services

Application Management Services offer break-fix maintenance, monitoring, and optimization services with guaranteed service levels. Additionally, we strategically manage and enhance technology applications, digital solutions, and infrastructure to meet ongoing organizational needs.

Custom Application Software Development
Quality Engineering
AMS for Package Solutions
SaaS Operate
Digital Foundries (flexible capacity), DevOps, and enhancements
And many more…

Case in point

A global pharmaceutical company had many web development projects in progress across the organization, but no way to track them all in one place.

Deloitte helped the company build a new, unified project management platform with dashboard and report visibility into core projects, a process that also led to more consistent methods and tools for managing different projects.

Infrastructure, Cyber, IT & Cloud Operate Services

Provide configuration, control, and monitoring services for our clients. We also manage the creation, deployment, operations, maintenance, and improvement of IT services using data-driven methodologies, aligned with ITIL best practices

IT Service Management (ITSM)
Infrastructure Management
Cyber Managed Services
Cloud Infrastructure Operations
Hybrid Cloud Infrastructure Operations
Cloud Managed Services
And many more…

Case in point

A major cleaning products manufacturer aimed to create a new company structure. But years of growth had left the company with a variety of disjointed global processes and technologies not capable of supporting the new business model.

Deloitte helped transition the company to an Oracle environment while managing production support and introducing efficiencies that accounted for at least $2.5 million in recurring annual benefits.

AI, Data, Insights & Advise Operate Services

Combine domain expertise, tech insight in "as-a-service" models for tailored recommendations. Integrating subject matter knowledge and technical differentiators. We enhance outcomes by integrating subject matter knowledge and technical differentiators like advanced AI tools.

Process Intelligence
Investigations & Intelligence
Intelligent automation
Product management
M&A support
Retained advisory services
Data science and analytics
Compliance monitoring
And many more…

Case in point

A global technology leader sought an efficient way to enhance data quality and knowledge sharing, detect trends and anomalies, and support insight-driven decision-making.

Deloitte applied AI, machine learning, and analytics to a solution that generated insights across businesses, prompted action to prevent fraud, and enabled faster products launches with 30% fewer resources.

Business Process Enablement Services & Industry Solutions

Deliver ongoing management of critical business processes with AI solutions and market-differentiated assets. Our services include data analytics as-a-service with continuous support for interactive applications.

Business Process Services
Legal Operations
Customer Data Management
Experience Management as a Service (IS&PE)
Finance & Accounting Transformation and Operations
Data DevOps
Data Operations
And many more…

Case in point

A consumer products company wanted to outsource the development of its human capital platform, enhance and sustain a new HR operating model, and create a customer-centric approach.

Deloitte accelerated the company’s speed to value and brought workforce insights to light—all while allowing the flexibility to scale for a growing workforce.

Fixed Price

Defined Scope and Outcomes based
Managed Services

SLAs / Risk-Reward based
Foundries and Pods

Capacity / Capability based
As a Service

Input/ Outputs/ Outcomes based
Retainer

Committed spend for services

Innovating through operations

${column1-large-text}

Elevate the impact with next generation operations management

Deloitte Ascend™ is our delivery platform that brings the best of Deloitte’s people and technology together to effectively manage digital transformations from advise through enterprise technology operations .

Learn More

${column2-large-text}

Shaping outcomes through operations

While cost continues to be a clear driver of outsourcing, it’s also being recast as value delivered in the form of flexibility, speed, and ability to change. Learn more about Deloitte's Operate Services.

Learn More

${column3-large-text}

Generative AI is reshaping the business world. Use it to transform yours

Whether you’re exploring, implementing or scaling Generative AI, Deloitte’s Operate services can help you confidently translate its power to lasting business value.

Learn More

${column4-large-text}

${column4-title}

${column4-text}

${column4-button-text}

Deloitte is a leader

2024 ISG Provider Lens

Deloitte has been recognized as a Leader in the ISG Provider Lens^™: Finance and Accounting Outsourcing (FAO) Services 2024 - 2 years in a row!

Learn more

2024 Gartner Magic Quadrant

Deloitte is recognized as a Leader in the inaugural 2024 Gartner^® Magic Quadrant^™ for Finance Transformation Strategy Consulting

Learn more

2024 Gartner Magic Quadrant for Cloud ERP Services

Deloitte is recognized as a Leader in the 2024 Gartner^® Magic Quadrant^™: Cloud ERP Services for the second year in a row

Learn more

2024 Gartner Critical Capabilities for Cloud ERP Services

Deloitte is recognized in the 2024 Gartner^® Critical Capabilities for Cloud ERP Services scoring highest in the SAP-Based Implementation and Evolution Use Case

Learn more

2024 Global ISG Index^™

Top 15 Sourcing Standout in the Big 15 for the Global and Americas Managed Services Markets

Learn more

Everest Group: Guidewire Services PEAK Matrix^® Assessment 2024

Deloitte has been recognized as a Leader and a Star Performer

Learn more

Contact us

First name

Last name

Email

Company

Title

Location

I agree to receive emailed reports, articles, event invitations, and other information related to Deloitte products and services. I understand I may unsubscribe at any time by clicking the link included in emails.

Yes No

The submission of personal information through this page is subject to Deloitte's Privacy Statement and Legal Terms. I have read and accept the terms of use.