Buying into better™

Transforming the consumer industry by buying into purpose, transparency, and innovation.

Watch the video

X
${column-img-description}

In this time of dramatic economic, social, and technological transition, consumers are using their dollars to effect the change they want to see in the world. They’re choosing brands that align with their values and needs.

At the same time, consumer companies are extending their intentions beyond profit to positively impact a broader set of stakeholders, including society and the planet. Together, consumers and consumer companies are buying into better.

At Deloitte, we help our clients innovate to reach a deeper understanding of their customers and fuse profit with purpose to achieve better outcomes: Better trust. Better experience. Better value.

Let’s engineer the future of the consumer industry together

Over the next decade, six forces will impact the consumer industry—and our future—in radical new ways and will compel consumer companies to examine implications across markets, models, and mechanics as they chart their paths to buying into better.

Explore the implications

Sectors we serve

Monitoring shifts in customer preferences

What happens when you really listen to the signals consumers are sending to understand who they are, what they look like below the surface, and what they truly want? You’ll find an empowered consumer that wants a better future for themselves, their communities, and the planet. At Deloitte, we combine world-class consumer business knowledge with a full command of technology to help our clients understand the massive shifts consumers are facing so they can build and deliver products and services that align with their customers’ values and desires.

Services we provide

Deloitte’s depth, breadth of services and solutions, and industry experience with many of the world’s most forward-thinking brands offers us the ability to provide deeper consumer behavior insights and a decisive strategy, no matter what your business objective. We’re passionate about looking ahead—and around corners—to help you create greater relevancy for your brand; greater trust, innovation, purpose, and value for your customers; and greater confidence in your company’s resilience, agility, and vision. This is the Deloitte advantage. It's why, while others bet on the future, we help you build it.

Client success stories

Deloitte is unrivaled in our ability and commitment to help consumer industry clients buy into better, and design what they want their future to be. Our business-first thinking, breadth and scale of capabilities, and ability to surround an issue from every angle help us engineer innovative solutions that enable businesses to thrive—and create lasting change for the customers they serve.

Discover some of Deloitte’s many stories of purpose and impact.

Insert Custom HTML fragment. Do not delete! This box/component contains code that is needed on this page. This message will not be visible when page is activated.
+++ DO NOT USE THIS FRAGMENT WITHOUT EXPLICIT APPROVAL FROM THE CREATIVE STUDIO DEVELOPMENT TEAM +++

A new day for the night shift

Kroger uses data analytics, AI, and ML tools to modernize its employee experience.

Accelerating the drive toward a more-sustainable automotive industry

BorgWarner develops a data strategy and builds cloud-based analytics dashboards to support their Charging Forward project to shift toward electric vehicles and charging infrastructure.

Accounting for change

Achieving a new basis of accounting under IFRS for an international company after bankruptcy.

${column4-title}

${column4-text}

Better starts here

Our latest thinking

Gain insights to help you reimagine your business, engage differently with your customers, engineer innovative solutions, contribute to a net-zero future, drive diversity and inclusion, and lead in building the future you want to see.

Insert Custom HTML fragment. Do not delete! This box/component contains code that is needed on this page. This message will not be visible when page is activated.
+++ DO NOT USE THIS FRAGMENT WITHOUT EXPLICIT APPROVAL FROM THE CREATIVE STUDIO DEVELOPMENT TEAM +++

Choose how to reshape the industry:

Get in touch

Want to take a deeper dive into our research or discuss the role you can play in the future of the consumer industry? Get in touch with our team.

 
 
 
 
 
 
  Yes         No

Our leadership team

Insert Custom HTML fragment. Do not delete! This box/component contains code that is needed on this page. This message will not be visible when page is activated.
+++ DO NOT USE THIS FRAGMENT WITHOUT EXPLICIT APPROVAL FROM THE CREATIVE STUDIO DEVELOPMENT TEAM +++