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Services

Organization Transformation

Building an adaptable organization to sustain performance

As work, workforces, and workplaces evolve, Deloitte’s Organization Transformation services help you move from where you are today to where you need to be tomorrow. We deliver end-to-end solutions to help achieve and sustain our clients’ most complex transformations and align with their business strategies through innovative offerings, assets, and analytics.

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What are your organization’s transformation ambitions?

Are you looking to modernize? Grow into new markets? Join forces through a merger or acquisition? Become more efficient? Evolve your culture? Deloitte’s Organization Transformation services can help you accomplish these ambitions and more.

We are in a world of continuous transformation. Organization transformation can occur at the enterprise, business unit, or functional level. As employers and their providers navigate the Human Capital ecosystem, they face a variety of challenges that require critical change management solutions. These transformations often include adopting new technologies, increasing sustainability, changing the organization’s culture, modernizing specific functions, and adapting its very structure through organizational design. 

Let Deloitte help you activate your organization’s transformation ambitions.

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Aligning organizational structure, design, and culture with business strategy is no easy undertaking, but is critical for the strategy to succeed. Our Organization Transformation services help you set up your organization to thrive in an adaptable world. By managing change and harnessing data across the enterprise, you can gain insights to inform better ways of working and collaborating, proactively manage risk, support growth, and improve operating efficiency.

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Strategic Change Management Services
Put humans at the center of change.

Are you ready to achieve your change ambitions?
Every organization transformation is human at its core, but not every transformation journey has the same destination. Your strategic change priorities should align with your particular ambitions. And workers at all levels need to understand and buy into the reasons behind transformation and have the skills and capabilities to work in new ways. Deloitte’s Strategic Change Management Services help you focus on executing the right activities for your transformation ambitions, using state-of-the-art tools to design and deliver engaging, immersive, and strategic solutions. Through our assessment tools and frameworks, we help you articulate what you are seeking from your organization transformation, understand your aptitude for change, and create and execute a customized change program encompassing technology implementation, M&A, business process redesign, culture change, strategy shift, or workforce transformation.

Dig deeper: Strategic Change Management Services

Get in touch:
Lee Merovitz
US Leader | Change Services Practice

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Organizational Strategy, Design, and Transition
Use data to envision, design, and transform work.

Are you ready to adapt your organization to thrive?
Organizations are being constantly challenged by change from new technologies to digital transformation and the move to a more environmentally conscious world. With Deloitte, you can envision, design, and transform your organization to not only survive disruption but also thrive. Whether you are looking to align your organization’s structure to business strategy, organizational performance, or cost and resource optimization, or to reach new customers in novel ways, our organization design practice has the capabilities and innovations to meet your needs.

We truly believe that in today’s world, designing and operating adaptable organizations is the new reality and winning formula for the next decade. We are market leaders in organizational design and strategy, shaping the very future of organizations by using innovative sources of data to provide insights to inform organization assessment, organization and role design, decision rights and governance, and workforce transition.

Dig deeper: Organizational Strategy, Design, and Transition

Get in touch:
Don Miller
US Leader| Organizational Strategy, Design, and Transition

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Actuarial & Insurance Solutions
Modernize operations and control risk.

Are you ready to meet the future today?
Disruption due to regulatory changes, financial pressures, technological advances, and evolving customer expectations isn’t slowing down or waiting for your organization to catch up. Deloitte can help you meet today’s needs—and the future—with confidence. We work with finance, actuarial, and risk functions to help life insurance companies, property & casualty insurance companies, health plans, and health care providers modernize their operations and manage actuarial costs and risks. Our Managed Actuarial Services provide flexible options to enhance your workforce and transform your actuarial capabilities, platforms, and infrastructure as you build for the future. We also help non-insurance companies save money and better manage the risk of their self-insured pools.

Dig deeper: Managed Actuarial Services
        The Future of the Actuaries: The Exponential Actuary
        LDTI Impact on Insurance Accounting Standards | Deloitte US

Get in touch:
Matthew Clark
US Leader | Actuarial & Insurance Solutions

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Retirement and Wealth
Achieve profitable growth.

Are you ready to grow?
Retirement providers face multiple challenges in today’s market in the quest to achieve profitable growth. Customers expect more, while legacy technology and yesterday’s operating models stand in the way. New entrants in the market increase competition and add pressure to further compress already tight margins. Regulatory shifts and growth in litigation are ongoing concerns. At Deloitte, we understand what your industry and organization are up against, and we bring solutions to help you transform, grow, and thrive.

Dig deeper: Retirement and Wealth Consulting Services

Get in touch:
Scott Parker
US Leader| Retirement and Wealth Provider Transformation

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Culture Transformation Solutions
Advance culture change to drive results.

Are you ready to drive results through culture?
With the amount of disruption today, culture is being re-examined as institutions and companies grapple with shifting ways of working as well as trust and psychological safety building in ever-changing markets. Now more than ever is the time to review culture. Whether you are modernizing, acquiring a new company, striving for efficiency, or growing into new markets, culture will either make or break your success. Spending time to assess your culture, including what will aid your goals or create barriers, is key to driving results. We define culture as how work gets done in an organization, identifying the levers around work, workforce, and workplace to help influence the change. Our assessment frameworks will aid you to take a test-and-learn approach to advancing your desired culture change. Our unique capabilities in behavioral science and our human-centered design approach for understanding the forces on culture will underpin your culture efforts, to align your workforce and realize higher long-term profitability.

Get in touch:
Danielle Feinblum
US Leader | Organization Transformation

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Major Programs and Program Leadership
Deliver value through complex projects.

Are you ready to maximize value through your most complex projects?
Let us support you in delivering value from complex and major transformations in an agile way. We work with organizations to develop plans for sustainable business growth, informed by economic insight, in order to make a positive impact for future generations. We specialize in providing a full range of advisory, delivery, and information services to clients who are planning or undertaking major complex transformations, delivering portfolios of projects, or seeking help with large-scale agile transformations.

Get in touch:
Lee Merovitz
US Leader | Change Services Practice

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Human Centered Transformation
Put humans at the heart of transformation.

Are you ready to engage the workforce through successful transformation?
Deloitte believes transformation focuses too much on the destination. Our experience tells us the journey matters just as much—a journey that will be distinct to you and designed around the complexities you will encounter along the way. To create a sustainable future, we put people at the heart of your transformation journey.

Get in touch:
Lee Merovitz
US Leader | Change Services Practice

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Organizational M&A
Drive value during each phase of the M&A life cycle.

Are you ready to join forces?
M&A transactions are transformation opportunities for the new or combined organizations. These transactions enable organizations to achieve their strategic ambitions as well as ambitions tied to the workforce, workplace, and work itself. We collaborate with organizations at all stages of the M&A life cycle to help them understand culture transformation implications, optimize through organizational design, transition the workforce(s), and manage deal risks.

Dig deeper: M&A services

Get in touch:
Ami Louise Rich
Principal | M&A Consultative Services

Building a robust tech workforce

69% of global employers struggle with finding the right tech talent. As enterprises grow to rely on technology to accelerate business value, leaders must cultivate a workforce to sustain and grow their initiatives. Download our tech talent report to learn how your technology talent strategy can produce a high-performance workforce.

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Strategic Change Management Services

Data-driven change management using Transformation Intelligenceтм
The new frontier in change management is using data and behavioral science—a paradigm shift from “attitudinal” approaches to behavioral ones. See how Transformation Intelligenceтм can help humans use technology to make their working lives better while making businesses and their change journeys more human.

Organizational Strategy, Design, and Transition

Using network analysis to build an agile organization
The COVID-19 pandemic has pushed organizations to find new ways of boosting workforce productivity and engagement. A recent collaboration between Deloitte and Slack revealed how network analysis can help create agile organizations that better understand their work, proactively plan for changes, and foster more organizational collaboration.

Enterprise adaptability: Building the agile enterprise
How can you plan for the future and continually prepare your organization to expect the unexpected? By driving enterprise agility. Explore the four pillars of the agile and adaptive enterprise, as well as key questions that can help your organization move beyond quick fixes—and toward a complete reimagination of how to operate.

The adaptable organization
The Adaptable Organization is a fundamental shift in operating and management philosophy that enables large-scale global organizations to operate with a start-up mindset and drive modern people practices that enable enterprise agility through empowered networks of teams.

Actuarial & Insurance Solutions

Future of claims
Until now, failure to integrate cutting-edge technology or adapt to the increasing pace of technological change did not significantly affect profitability in the insurance claims process. But to meet changing customer demands in an increasingly technology-centric world, enhanced service delivery capabilities are now key to creating a nimbler organization that can quickly adapt in the face of continual change and uncertainty.

Exponential Professional: Shaping the future workforce
Professionals are facing disruption at an unprecedented—and relentless—pace. Exponential Professionals use technology and new skill sets to partner with key stakeholders, take on disruption, and become more strategic in their role, setting an example for the employee of the future.

The rise of the exponential underwriter
As the insurance industry adapts to shifting market conditions, some roles will likely need to be transformed as well. Learn how insurers could multiply value creation by modernizing the underwriting function now.

Dbriefs webcast: The rise of the exponential underwriter
Underwriting transformation means more than automating routine tasks and augmenting teams with emerging technologies and alternative data sources. Explore the benefits of exponential underwriting and the potential risks of a delayed or disjointed transformation.

Preserving the human touch in insurance claims transformations: How exponential claims professionals can balance automation and personalized customer service
As enabling technologies such as artificial intelligence handle an increasing share of claims, companies should enhance the capabilities and broaden the roles of claims professionals to reap the benefits of advanced tools while maintaining personal engagement at moments that matter. See ways insurers can effectively balance high tech and high touch to serve and satisfy customers.

Retirement and Wealth

Retirement security starts with retirement equity
Achieving retirement savings equity in the US is both a human and financial imperative, but it is no simple task. To make meaningful progress, industry stakeholders—providers, plan sponsors, and policymakers—should continue to focus on understanding and addressing the root issues that may drive gaps in retirement savings.

Annuity products under the SECURE Act
The Setting Every Community Up for Retirement Enhancement (SECURE) Act has the potential to significantly improve outcomes for retirement plan participants. Learn more about the SECURE Act’s key annuity-related components and explore steps plan sponsors and providers can take to better align with their participants.

Loan leakage and 401(k) accounts
Deloitte's analysis finds that more than $2 trillion in potential future account balances will be lost due to loan defaults from 401(k) accounts over the next 10 years, potentially threatening the retirement security of millions of Americans and undermining years of efforts by plan sponsors and providers to keep money in the retirement system. Understand the growing fiduciary risk for plan sponsors.

Mutual acceleration: Humans + technology propelling each other into the future

A human capital perspective on Deloitte’s Tech Trends 2022

Because the work humans do and the capabilities that technologies provide are so closely related, they share a trajectory—each shaping the other and propelling each other into the future. Dive into our human capital perspective on Deloitte’s Tech Trends 2022 report to discover how technology is enabling the shift from traditional talent models to workforce ecosystems.

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Explore headline issues and trends affecting organizations and the world of work informed by insights from Deloitte Human Capital leaders.

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Learn how Deloitte Organization Transformation services can help you meet your organization transformation ambitions and support your business strategy.

 
 
 
 
 
 
 
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Get in touch

Danielle Feinblum

Danielle Feinblum

US Leader | Organization Transformation

Danielle is a principal in Deloitte Consulting LLP based in Los Angeles, CA, and leads the national Organization Transformation offering within the Human Capital practice. She and her teams work close... More