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Food Safety programs

Delivering on your brand promise

By developing a comprehensive and integrated food safety enterprise operational risk management program, your company can consistently and reliably deliver quality and safe food to its customers.

Market forces

There are three key trends causing many food companies to reassess their food safety operational risk management programs:

  • Consumer-driven food safety. Consumers have historically made purchase decisions based on taste, convenience, and price. But now, consumers are giving more consideration than ever before to wellness, transparency, and social responsibility.
  • Increasing government regulation. The Food Safety Modernization Act (FSMA) gives authority to the Food and Drug Administration (FDA) to stop production, initiate mandatory recalls, and open investigations. This requires food companies to make changes to how they approach risk prevention, traceability, and supplier management.
  • Evolution of operating strategies and models. Companies’ ecosystems, supply chains, and manufacturing models are becoming more complicated and networked, impacting the ability to directly control food safety and quality.

Our new report Food safety management: An enterprise and operational level risk perspective provides insight into why companies can no longer rely on a single function to own quality and food safety because simply put, food safety is an enterprise-level risk.

Deloitte Risk and Financial Advisory believes that the following framework enables a company’s food safety risk management program to manage and mitigate risk while powering performance:

Components of a comprehensive Safe Food Program

Reliably delivering safe and quality food is no longer just about food safety science. An effective safe food program needs a broad approach that incorporates science as well as strategic process and risk planning. Deloitte Risk and Financial Advisory believes three critical components, supported by analytics, enterprise compliance risk management, supplier and supply chain management, and food process safety controls, are key to establishing a safe food program that is effective as well as Aligned. Responsive. Transparent.

Enterprise compliance management

How well is your existing food safety program tied to your overall enterprise compliance program and supportive of your safe/quality food and business risk objectives? Enterprise compliance management can help your organization:

  • Develop governance and leadership structures to foster food safety culture
  • Identify food safety/quality gaps in relation to industry leading practices
  • Provide diagnostics of current processes to identify opportunities for progress
  • Recognize efficiencies in a programmatic approach to food safety compliance tied in to overall enterprise compliance

Learn more about our Enterprise Compliance Management services.

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Supplier and supply chain management

Food industry supply chains continue to evolve and grow in complexity and intricacy. Participants include everyone involved from “farm-to-fork” in growing, harvesting, processing, packaging, transporting, holding, and selling a food product. A single participant can have multiple roles within the same supply chain, and some ingredients or raw products may be sourced from non-domestic entities.

Risks to food safety exist along each step of this complex farm-to-fork continuum regardless of the journey’s length—local farmer to restaurant table or foreign source to domestic manufacturing site. Companies must be diligent to protect consumers, as well as their own reputation, revenue, and profits.

How well do you understand and manage suppliers’ and service providers’ food safety and quality performance, and associated risks? Supplier and supply chain risk management can help your organization:

  • Measure and monitor supplier and service provider risk performance through tailored programs and use of technology
  • Identify food safety risks and improvement opportunities in the supply chain
  • Assist with initial selection and due diligence, contracts, onboarding, ongoing monitoring, continuous improvement, and termination and off-boarding

Our new report, Supplier and service provider risk management: Addressing food safety risks along the supply chain, explores common challenges organizations face in managing their supply chains and outlines a framework to help you better manage food safety and quality risks.

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Food safety process controls

To consistently and reliably deliver safe food to consumers, companies implement process controls to check food quality and safety during manufacturing and preparation. How can your food safety/quality function and processes optimize operations and compliance management and reduce potential risks? Our Operational Excellence Compliance service and Food Quality and Safety solution can help your company address that question.

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Operational excellence and compliance

Deloitte Risk and Financial Advisory’s Operational Excellence and Compliance (OE&C) service provides a company’s leadership with actionable insights to reduce financial and reputational risk by enabling the monitoring of operational performance and compliance. Our approach provides consulting services focused on building the program around operational risks and enhancing execution through Deloitte’s TrueView dashboards.

OE&C managed risk service empowers decision making and helps provide accountability for compliance at the store-front level which contributes to risks prevention...

  • Enables an integrated, multi-tiered assessment approach across various operational and compliance elements
  • Enhances corporate oversight and visibility into individual store front performance
  • Empowers management’s decision making with real-time, centralized data visuals, select performance metrics, and analytical predictors
  • Facilitates a streamlined workflow and remediation process
  • Provides management with suggested areas for improvement and remediation plan recommendations
  • Supports multiple platforms, user interfaces, and data feeds through the use of Deloitte Risk and Financial Advisory’s proprietary platform

...by looking across eight distinct operational and compliance elements.

Food Quality and Product Safety Solution

The Deloitte Risk and Financial Advisory and Deloitte Consulting’s joint Food Quality and Safety Solution is designed to facilitate compliance with the Food Safety Modernization Act (FSMA) and other regulations. It is composed of four key components that can be deployed in a variety of ways to enhance your capabilities and augment existing infrastructure:

  • Records management: To help your company digitize operations and improve process efficiency, our records management capabilities can enable you to manage records securely over the course of their lifecycles and across document capture, process integration, classification, retention, and disposition.
  • Recall management: Our OpenText and SAP solutions are designed to help you improve your company’s supply chain visibility and enhance batch management, which are key to reducing the impacts of a recall.
  • Corrective and preventing action (CAPA): An effective CAPA process and system are essential for managing regulatory exposure and risk. This pre-configured solution integrates SAP Quality Issue Management (QIM) and OpenText, it creates a one-stop-shop for recording incidents, initiating corrective actions, developing prevention plans, and documenting compliance with new procedures going forward. All related data and documents are integrated into the CAPA process via the OpenText repository.
  • Food safety audit management: By combining pre-configured food safety audit management processes in conjunction with the OpenText repository, this solution serves as a centralized hub for executing internal and external audits and managing all related documentation.

Learn more about our Food Quality and Safety solution.

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Analytics

Companies are dealing with a multitude of food safety and quality data points and analyzing and interpreting the data to detect risks and issues within a company’s extended enterprise can be difficult. Deloitte Risk and Financial Advisory’s Safe Food team has developed solutions that enable companies to reliably and consistently deliver safe food to consumers as they provide actionable reports for leadership. Deloitte Risk and Financial Advisory’s Safe Food analytics solutions can help your organization:

  • Identify emerging risks and regulatory developments
  • Discern food safety issues from quality issues
  • Isolate defects to reduce scope of recalls
  • Automate and more effectively analyze…
    • …an overabundance of data…
    • …from multiple channels…
    • …in a variety of formats
  • Conduct risk scenario modeling and introduce mitigation plans across the enterprise
  • Monitor retail, quality, food safety, and supplier performance

Risk analytics can also help your organization answer and address questions such as:

  • What are consumers saying about our product in the media?
  • For what emerging risks should we be prepared?
  • Are our suppliers producing food in a manner that meets regulatory and corporate policies?
  • Is there a correlation between our sales and food safety performance?
  • How well are our promotions performing in the market?

Learn more about our Analytics services.

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Key characteristics of a food safety program

Deloitte Risk and Financial Advisory believes a contemporary safe food program should be aligned, responsive, and transparent.

Aligned
Food safety programs should align with multiple aspects of a company:

  • Business goals
  • Company risk profile
  • Structure and operating model
  • Governance, roles, and responsibilities

Responsive
A company’s food safety program should be agile and dynamic to sense and respond to the food safety environment:

  • Safe food process activities
  • Supply chain dynamics
  • Regulatory environment
  • Consumer preferences
  • Launch of a new product

Transparent
Food safety programs should provide timely visibility into a company’s safe food program objectives and execution:

  • Product traceability
  • Supplier risk profile
  • Chain of custody

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As used in this document, “Deloitte Risk and Financial Advisory” means Deloitte & Touche LLP, which provides audit and enterprise risk services; Deloitte Financial Advisory Services LLP, which provides forensic, dispute, and other consulting services; and its affiliate, Deloitte Transactions and Business Analytics LLP, which provides a wide range of advisory and analytics services. Deloitte Transactions and Business Analytics LLP is not a certified public accounting firm. These entities are separate subsidiaries of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of our legal structure. Certain services may not be available to attest clients under the rules and regulations of public accounting.

Get in touch

Rebecca Chasen

Rebecca Chasen

US Advisory Leader | Travel, Hospitality & Leisure

Rebecca is a Deloitte Advisory partner with Deloitte Financial Advisory Services LLP and US Advisory leader for the Travel, Hospitality & Leisure practice. Rebecca has more than 20 years of experience... More

Thomas McGinnis

Thomas McGinnis

Partner | Advisory | Deloitte & Touche LLP

Tom is a partner with Deloitte & Touche LLP. He has worked with clients across the US and globally to deliver a wide range of projects including business strategy, tax structuring, ERP implementation,... More